Cartridges Data Media
This error code indicates a severe problem which will require a Service Engineer to troubleshoot. In order to get more information on the error, the CANCEL key must be pressed which will display a Subcode. Use the error codes below to find information on the subcode. Ready Cartridges The RAM SIMM test failed. Possible causes RAM SIMM installed is not an original HP supported part. Ready Data Cartridge Continuity Test Failure. Possible causes Cartridges faulty or badly seated. Faulty or badly...
Service Station
1 Mispositioned trailing cable The trailing cable may be preventing the carriage from reaching the left-hand stop. Make sure that the trailing cable is positioned under the plastic tabs at the back of the carriage cover, and not above them. 2 The Carriage is not at the correct height. Check and, if necessary, adjust the Carriage height Details t chapter 5 . 3 The Belt is not correctly positioned over the idler pulley. 4 Check for a faulty bail lever mechanism because the Carriage may have...
What can I do if the Line Sensor has Problems Detecting Media
1 Excessive ink deposits on the drive-roller surface can fool the sensor by reflecting the light. Clean the drive-roller t Chapter 9. 2 Line sensor incorrectly calibrated The accuracy calibration includes calibration of the line sensor on the carriage. You must use HP Matte film when performing the accuracy calibration Details t Chapter 5 . Otherwise the line sensor will have problems loading some types of media. 3 The Line Sensor is faulty. Replace the Carriage Assembly t page 8-37.
What is an EEROM error
An EEROM error means that some of the internal tests that the firmware performs have detected that, when re-reading information from the EEROM, it doesn't correspond to the information that had previously been written there, or that the checksum of all the information is incorrect. This failure has five possible causes Contact problems with the trailing-cable connections. The Printer was turned off while a test was writing to the EEROM, thus leaving corrupt information or a communication cable...
Contents
Using this Safety Is the Printer Using the Latest Firmware Important What Can I do when a System Error Code Appears on the Front-Panel Have you performed a Service Test on the Failed Have you Performed the Accuracy Calibration What can I do to Solve Print-Quality What can I do if the Line Sensor has Problems Detecting Media 1-4 What can I do if the Carriage is What can I do if the Cover Sensor isn't What can I do if the Carriage Assembly has problems parking in the Service What can I do if the...
Important Information
The Printer firmware is contained either on a flash ROM SIMM at the back of the Printer or on a masked ROM inside the electronics module. The firmware-revision level, for example A.01.03, is printed by the Printer on the setup sheet and on the service configuration plot. The revision level is also printed on a label on any flash ROM SIMM. Do not open the electronics module. Important When replacing the electronics module, always remember to check the firmware revision level of the new...