Paper Path
1 Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using the Media Load Handles) and clear the obstruction. If you cannot reach the media, remove the Electronics Module (^ Page 8-25) and the Roller Guide (^ Page 8-66) from the Rear of the Printer to gain better access.
2 If this shutdown happens at the end of a Roll of Media, it could be because the media is stuck firmly to the Roll. Lift the Pinch wheels (using the Media Load Handles) and pull the media clear.
3 Replace media spindle if broken.
4 Replace the Paper-Axis Motor ^ Page 8-12.
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