Troubleshooting System Error Codes
Chapter 2 - System Error Codes contains a list of system error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared. If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. When reporting the error, have the following information ready Model...
Troubleshooting
Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving Image Quality Problems 1-3 Front-Panel LEDs Flash Briefly at Power ON amp Nothing Else Happens 1-4 The Printer does not Power ON 1-5 ALL the Front-Panel LEDs are Lit but Nothing Else Happens 1-5 One of the Print Quality LEDs on the Front Panel is Lit and nothing else and the SELF TEST Message Remains on the Front Panel 1-5 The Printer Continuously...
Paper Path
1 Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels using the Media Load Handles and clear the obstruction. If you cannot reach the media, remove the Electronics Module Page 8-25 and the Roller Guide Page 8-66 from the Rear of the Printer to gain better access. 2 If this shutdown happens at the end of a Roll of Media, it could be because the media is stuck firmly to...
Problems with the Vacuum Fan
If you have problems loading either Roll or Sheet Media, then there could be a problem with the Vacuum Fan. To verify if there really is a problem with the Vacuum Fan, try the following 1 With the Printer ON, open the Window of the Printer and place a sheet of HP High Gloss Photo Paper must be D-Size , aligned with the blue lines on the Center Platen. If the Vacuum Fan holds the sheet in place, and then loads it correctly, then the Vacuum Fan functions correctly. If the Vacuum Fan does not hold...
Removal and Installation 81
Introduction 8-2 Safety Precautions 8-2 Electrostatic Discharge ESD Precautions 8-3 Right Hand Trim and Window Switch 8-7 Ink Supply Station Assembly ISS 8-19 Air Pressurization System APS 8-20 Clutch Assembly and left hand miscellaneous parts 8-21 Tail Deflectors and Rear Platen 8-23